Live · 70 properties syncing
Good morning, Kwon.
Friday, May 1 · Today the chain is performing +8.4% above last Friday.
Real-time · all properties
Total Daily Revenue
₩120M+12.3%
Avg. Occupancy
92%
Target 85% · 64 of 70 above goal
Monthly revenue trend12-month outlook
₩4.4B / Dec proj.JanFebMarAprMayJunJulAugSepOctNovDec
Direct booking savings
This Month · vs OTA channel
₩45,000,000
Saved by routing 62% of bookings direct-to-consumer through BH OS — bypassing the average 15% OTA commission.
YTD saved
₩412M
D2C share
62%
AI handled inquiries
Today · across all properties
1,25099.0% auto-resolved
Booking modifications612
Concierge requests431
Loyalty & billing207
Escalated to staff
Requires human intervention
12
3 critical · 9 standard · oldest waiting 8m
VIPSuite 1402 · billing disputeCentral 7
OPSLate check-in for group of 14Haeundae
VIPAllergy-safe menu requestJeju Coastal
Property pulse
Central 7VIP
₩18.2M · +5.4%
96%
Haeundae Branch
₩12.1M · +3.1%
94%
Gangnam Tower
₩15.6M · +1.8%
89%
Jeju CoastalHot
₩9.4M · +7.2%
91%
Incheon Marina
₩6.8M · −2.1%
78%
Busan Bayfront
₩7.9M · +0.6%
88%